Mission & PledgeOur Mission
Unique and desirable are the corner stones of the SUSAN CASTOR Collection. Our mission is to create a shopping experience where the client can enjoy value added design, along with competitive pricing of quality home furnishings. Value added purchases are those made with the professional advice of educated and trained interior designers.
Understanding the real truth, about the real price is very important. Our associates want to provide you with purchasing knowledge that will enable you to make the best investments for your home. We do not want to simply sell you furniture; we want to provide you with ambience, and value. We want to help you create the wonderful environment that satisfies and empowers your senses.
- To provide clients with unique and timeless environments tailored to their personalities and tastes and the function required.
- To educate clients on the latest techniques and technologies available.
- To provide our clients with selections from a diverse range of decorative fabrics, furniture, carpets, accessories and antiques.
- To seek resources around the world and to insure that these products are of the highest quality.
- To educate clients on proper care and maintenance techniques for interior finishes and furniture.
- To earn the trust of vendors, workrooms, and clients by strengthening our relationships at every possible opportunity.
- To make it easy for everyone to do business with us.
- To uphold the values of honesty, fairness and integrity and make them the cornerstones of our customer service guarantee.